How we handle information you provide

Information you provide

When you contact Benchvale Scientific, you may provide information such as your name, organization, email address, phone number, equipment requirements, specifications, budget, timeline, and any other details you choose to include.

Request a Quote form

The Request a Quote form on this website does not currently send information to a Benchvale Scientific web server. When you select “Prepare Email Request,” the information you entered is used to compose an email in your device's email application for you to review and send.

Benchvale Scientific receives that information only after you choose to send the email.

How we use your information

We use information you provide to respond to inquiries, evaluate equipment requirements, prepare sourcing options and quotations, communicate about potential or approved orders, and provide related customer or technical support.

Information sharing and retention

We do not sell your personal information or share it with third parties for their own marketing purposes. Information may be handled by service providers used for normal website, email, or business operations where necessary to provide those services.

We retain business correspondence and related information for as long as reasonably necessary for inquiry handling, order administration, customer support, and legitimate business record-keeping.

Contact

Questions about this notice can be directed to jiafeng@benchvalescientific.com.